TCG CAVE

For Games

Company Policy

1. Business Overview

TCG Cave is a home-based business established with the primary purpose of buying, selling, and

trading Pokémon Trading Card Game (TCG) products. Secondary products include other trading

card games (TCGs), such as but not limited to Yu-Gi-Oh!, Magic: The Gathering, and One Piece

TCG.

The business operates online and/or locally in compliance with applicable laws and regulations.

2. Products and Authenticity

• All products sold are 100% authentic and obtained through legitimate sources.

• Products may include sealed items, singles, graded cards, and accessories.

• Any condition issues (e.g., wear, damage, or defects) will be clearly disclosed before sale.

• Counterfeit or knowingly altered items are strictly prohibited and will never be sold.

3. Pricing Policy

• Prices are determined based on market value, product condition, availability, and demand.

• Prices may change without prior notice due to market fluctuations.

• Any discounts, promotions, or bundles are offered at the discretion of the business.

4. Orders and Payments

• Payment must be received in full before an order is shipped or released.

• Accepted payment methods will be clearly communicated at the time of sale.

• Orders are processed in the order they are received unless otherwise stated.5. Shipping and Delivery

• Orders are delivered within a reasonable timeframe after payment confirmation.

• Delivery methods and costs are communicated prior to purchase.

• TCG Cave is not responsible for delays caused by postal services, customs, or unforeseen

circumstances.

• Tracking will be provided when available.

6. Returns, Refunds, and Cancellations

• Returns are accepted only in cases of incorrect items or verified damage during shipping.

• Sealed products may not be returned once opened.

• Refund requests must be made within a specified timeframe after delivery.

• Buyer’s remorse or market price changes are not valid reasons for refunds.

7. Customer Conduct

• Customers are expected to communicate respectfully and honestly.

• Harassment, threats, or fraudulent behavior will result in refusal of service.

• TCG Cave reserves the right to cancel or refuse any transaction at its discretion.

8. Data Protection and Privacy

• Customer information is collected solely for order processing and communication.

• Personal data will not be shared or sold to third parties.

• Reasonable measures are taken to protect customer data.9. Compliance and Legal Notice

• The business operates in accordance with local laws and regulations.

• Pokémon and other TCG trademarks are owned by their respective companies.

• TCG Cave is not affiliated with, endorsed by, or sponsored by The Pokémon Company or

other TCG publishers.

10. Policy Changes

• This policy may be updated at any time without prior notice.

• The most recent version will always apply to current and future transactions.